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User-experience design

Let us help you create a seamless user experience with the ability to transform your business.

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UX is a ‘bigger picture’ view of the entire user journey from start to finish, the feelings it evokes and how easy the user finds it to get to where they need to go. Therefore, it goes without saying that creating a positive user experience should be a priority for any successful business, but how exactly do we achieve this?

Our approach

Proper research:

There’s a huge difference between what you think your customers want and what they actually need. We dig deep to create detailed user personas that give you insight into your audience’s preferences and pain points to lay the groundwork for our design process.

Testing, and more testing:

We conduct thorough in person and remote testing at all stages of your project (and long after it launches) to ensure your audience is satisfied and can navigate from point A to B as seamlessly as possible.

Optimised performance:

We like to make sure your website runs as smoothly as it looks. Staying informed and implementing the best practices we know to reduce load times and keep everything fully responsive across all devices.

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How user experience design can help you
Investing your time and effort into providing a positive user experience shows your users that you actually care about solving their problems and have their best interests at heart, rather than making a quick sale. Search engines can pick up on optimised user experiences and give you a significant chance to boost your rankings. Google’s Core Web Vitals are ever evolving and can feel impossible to keep up with sometimes, but providing a decent user experience will always be at the heart of this and help you whenever you’re trying to improve your SEO performance. Whilst it may seem easier to get an MVP up as quickly and cheaply as possible, it will cost you more time, money and trust in the long run to repair the damage done by a poor user experience - let us help you get it right from the start.
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42% of users
will leave a website due to poor functionality*
*SOURCE: CLUTCH.CO
88% of users
are less likely to return after a bad user experience*
*SOURCE: TOPTAL.COM
Mobile users
are 5 times more likely to abandon a task if a site isn’t mobile-optimised*
*SOURCE: TOPTAL.COM

User-experience projects

Frequently asked questions

Digital Design

Interfaces people actually enjoy using. Design that drives conversions, not just compliments.
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Software Engineering

Clean code, scalable architecture and systems that work when you need them most.
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Motion Design

Bring your brand to life, stand out in a sea of static competitors.
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Optimisation

Slow kills conversions, we make your digital products lightning fast.
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"Motion12 simply get it. They turn complicated briefs into something simple and well organised, returning with clear, actionable deliverables. Their responsiveness and project management keeps everything on track while proactively finding solutions along the way."
Luke Murgatroyd, Explora Journeys
"I have worked with hundreds (literally) of different software providers over the years and Motion 12 stood out by the excellent communication, quick understanding of our requirements and their collaborative approach. They have been an absolute pleasure to work with"
Bryan Visser, 6Points Cycling Challenges
"I've been fortunate enough to work with the team at Motion 12 over the last 2 years. They have been absolutely incredible and are an amazing team of people to work with. Their communication is fantastic and are always around to have a call to catchup over bits and pieces."
Joshua Paul, Victri
"I really liked the communication and the clear breakdown of tasks. We’re a small company with limited resources and not much knowledge around web development, but they kept us updated in bitesize chunks and explained everything in plain terms."
Adam Smithers, Ascencis
"I’m gonna do you a favour and save you that search for the best website and app development team in the UK. Because you've found them. These days Motion 12 are the ONLY team I partner with. Particularly for larger and more complex development projects."
Claire Baker, Bakerbrand
"The Motion12 team are far and away one of the best Dev and design teams I've worked with. From start to finish of our website project, the team offered professional and creative advice and really helped bring our ideas to life. Response times to any queries were exceptionally fast."
Seeta Wrightson, Gold 79
"Professionalism at its finest! Delighted to be working with Motion 12 for all our web development requirements. Technical excellence married with first class service - a brilliant working relationship all round. "
Richard Higham, Cleveland Scott